Limited Warranty

Revised: January 2022

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TITAN INFLATABLES

TITAN PROVIDES BUYER A LIMITED REPAIR AND REPLACEMENT WARRANTY AND AGREES AND WARRANTS ONLY THAT THE PRODUCTS, IDENTIFIED BY CATEGORY BELOW, WILL BE FIT FOR THEIR INTENDED PURPOSE, MERCHANTABLE, AND WITHOUT MATERIAL DEFECT IN WORKMANSHIP AND MATERIALS FOR THE PERIOD AND TYPES OF PRODUCTS SPECIFIED AS FOLLOWS:

• (a) INFLATABLES CREATED BY TITAN: ONE (1) YEAR FROM THE DATE OF SHIPMENT TO BUYER, EXCLUDING WEAR PANELS, ZIPPERS, COVER SHEETS, AND GAME ACCESSORIES.
• (b) PIECES AND PARTS ORDERED FROM TITAN: THIRTY (30) DAYS FROM DATE OF SHIPMENT TO BUYER.
• (c) OTHER EQUIPMENT (NOT CREATED BY TITAN): NO WARRANTY OF ANY KIND IS EXTENDED BY TITAN. AT BUYER’S REQUEST, TITAN WILL ASSIGN TO BUYER, TO THE EXTENT IT CAN LEGALLY AND CONTRACTUALLY DO SO, ALL WARRANTIES ON SUCH OTHER EQUIPMENT, IF ANY, OFFERED BY THE MANUFACTURER OR SUPPLIER OF SUCH OTHER EQUIPMENT.

• (a) INFLATABLES CREATED BY TITAN USED IN PERMANENT OR SEMI-PERMANENT INSTALLATIONS WHEREIN THE PRODUCT IS IN OPERATION MORE THAN THREE (3) CONSECUTIVE DAYS, E.G., FAMILY ENTERTAINMENT CENTERS, THEME PARKS, BEACH RESORTS, SUMMER CAMPS, ETC: ONE (1) YEAR FROM THE DATE OF SHIPMENT TO BUYER, EXCLUDING WEAR PANELS, ZIPPERS, COVER SHEETS, AND GAME ACCESSORIES.
• (b) PIECES AND PARTS ORDERED FROM TITAN: THIRTY (30) DAYS FROM DATE OF SHIPMENT TO BUYER.
• (c) OTHER EQUIPMENT (NOT CREATED BY TITAN): NO WARRANTY OF ANY KIND IS EXTENDED BY TITAN. AT BUYER’S REQUEST, TITAN WILL ASSIGN TO BUYER, TO THE EXTENT IT CAN LEGALLY AND CONTRACTUALLY DO SO, ALL WARRANTIES ON SUCH OTHER EQUIPMENT, IF ANY, OFFERED BY THE MANUFACTURER OR SUPPLIER OF SUCH OTHER EQUIPMENT.

A PRODUCT SHALL NOT BE CONSIDERED DEFECTIVE IF IT IS A DIFFERENT COLOR THAN SHOWN IN TITAN’S MARKETING MATERIALS, BE IT IN PRINT OR ELECTRONIC, AND NO WARRANTY IS MADE RELATING TO COLOR. ALL DIMENSIONS AND WEIGHTS ARE NOMINAL, AND NO WARRANTY IS MADE RELATING TO DIMENSIONS OR WEIGHTS.

ALL REQUESTS OF BUYER FOR WARRANTY WORK AND/OR REPLACEMENT ARE SUBJECT TO PRODUCT INSPECTION AT TITAN’S FACILITY IN ORLANDO, FLORIDA. BUYER MUST SHIP THE PRODUCT TO TITAN AT BUYER'S EXPENSE FOR EVALUATION. FOR APPROVED WARRANTY CLAIMS MADE WITHIN THIRTY (30) DAYS OF SHIPMENT TO THE BUYER, TITAN WILL SHIP THE REPAIRED UNIT BACK TO THE BUYER AT OUR EXPENSE AND THE BUYER WILL BE REIMBURSED FOR THEIR SHIPPING COSTS. APPROVED WARRANTY CLAIMS MADE MORE THAN THIRTY (30) DAYS, BUT LESS THAN NINETY (90) DAYS, TITAN WILL SHIP THE REPAIRED UNIT BACK TO THE BUYER AT OUR EXPENSE. FOR APPROVED WARRANTY CLAIMS MADE IN EXCESS OF NINETY (90) DAYS, BUYER IS RESPONSIBLE FOR ALL SHIPPING EXPENSES.

ORDINARY WEAR AND TEAR WILL NOT INVALIDATE TITAN’S LIMITED WARRANTY, BUT MISUSE, IMPROPER HANDLING OR STORAGE, IMPROPER REPAIRS OR ALTERATIONS, IMPROPER MAINTENANCE AND CARE, OR ACCIDENTAL, ABUSIVE OR NEGLIGENT TREATMENT OF THE PRODUCT WILL INVALIDATE TITAN’S WARRANTY. BUYER MUST USE ANCHORS, TIE-DOWNS, AND GROUND COVERS AT ALL TIMES TO ENSURE THE SAFETY OF USERS AND THE EQUIPMENT.

THIS WARRANTY IS NOT A GUARANTEE THAT THE PRODUCT WILL NOT, THROUGH USE, HANDLING, OR STORAGE, DEVELOP TEARS OR PUNCTURES FROM TIME TO TIME, THE REPAIR OF WHICH IS THE RESPONSIBILITY OF BUYER. ALL SHIPPING COSTS WILL BE BORNE SOLELY BY THE BUYER.

NO STATEMENT, REMARK, OR REPRESENTATION OF ANY EMPLOYEE OR AGENT OF TITAN MAY VARY THIS LIMITED WARRANTY UNLESS IN WRITING AND SIGNED BY THE PRESIDENT OF TITAN.

PLEASE NOTE: Warranty and Terms & Conditions are subject to change without notice. Please continue to visit our website for the most up-to-date Warranty and Terms & Conditions Information.